Returns & exchanges

Please note that all of our products are made to order and may require additional production time.

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Therefore, we do not accept returns or exchanges for customer convenience under any circumstances.

 

Only defective or clearly faulty items may be returned or exchanged, and prior approval is required after submitting photos for verification.

 

Additionally, opened cosmetics or hygiene products cannot be returned or exchanged due to sanitary reasons.

 

This no-return policy is clearly stated before purchase, and customers must agree by checking the consent box at checkout.

We appreciate your understanding and cooperation to prevent return-related disputes.​

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Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to custom